Terms & Conditions
These Terms & Conditions govern use of kspelectro.com and purchases from KSP Electro Sdn. Bhd.. By browsing our website, placing an order, creating an account, or contacting us through the website, you agree to these terms together with our Privacy Policy, Shipping Policy, and Return, Refund and Exchange Policy.
Website And Business Information
KSP Electro Sdn. Bhd., registration 202601034168 (1696263-K), operates kspelectro.com for online information, product listing, order, and customer support purposes. Our contact email is kspelectro@outlook.com and our business address is NO 20 JALAN MUTIARA PERDANA 20, TAMAN MUTIARA PERDANA, 83300 BATU PAHAT, JOHOR.
Product Information
We try to present product names, photos, descriptions, prices, categories, appliance capacities, sizes, colours, and accessory details accurately. Minor differences may occur because of supplier updates, lighting, screen display, packaging changes, model revisions, or listing errors. Customers should check important requirements such as voltage, plug type, dimensions, capacity, spare parts, installation needs, and intended use before ordering.
Orders And Acceptance
An order is an offer to purchase. We may accept, reject, cancel, or request clarification for an order if stock is unavailable, payment is not confirmed, customer details are incomplete, pricing is clearly incorrect, suspected fraud occurs, courier service is unavailable, or the product cannot reasonably be supplied.
Prices And Payment
Prices are shown in Malaysian Ringgit unless stated otherwise. We may update prices, promotions, product availability, shipping fees, or taxes from time to time. A confirmed payment does not require us to honour an obvious pricing or listing mistake where the error is clear and unreasonable.
Customer Responsibilities
Customers must provide accurate order information, use products safely, follow manuals and safety warnings, keep appliances away from unsuitable water/heat exposure, use the correct power supply, avoid unauthorised modification or repair, and ensure the product is appropriate for the intended household use.
Warranty, Safety, And Limitations
Product warranties, if any, may be supplied by the brand, supplier, distributor, or KSP Electro Sdn. Bhd. depending on the item. We are not responsible for losses caused by misuse, unsuitable installation, incompatible voltage, commercial overuse, failure to follow instructions, power surge, unauthorised repair, or ordinary wear and tear except where required by law.
Website Availability
We may update, suspend, or change website functions, product listings, checkout options, and content without prior notice. We are not liable for temporary downtime, technical errors, third-party plugin problems, hosting interruption, or courier/payment platform issues outside our reasonable control.
Intellectual Property
Website content, layout, wording, images, product presentation, and brand material on kspelectro.com may not be copied, scraped, reused, or republished for commercial purposes without written permission, except where allowed by law or by the original rights holder.
Governing Law
These terms are governed by the laws of Malaysia. Any disputes should first be raised with us through kspelectro@outlook.com so we can attempt a practical resolution.
Company: KSP Electro Sdn. Bhd.
Registration No.: 202601034168 (1696263-K)
Email: kspelectro@outlook.com
Address: NO 20 JALAN MUTIARA PERDANA 20, TAMAN MUTIARA PERDANA, 83300 BATU PAHAT, JOHOR
Website: kspelectro.com
Last updated: 19 September 2026